Lorie Line Music, Inc. (“we”, “us”) operates lorieline.com. This policy explains what personal information we collect, how we use it, and the choices you have.

Information We Collect

• Orders: your name, billing and shipping address, email address, phone number and the items you purchase.
• Payment information: credit card details are sent directly from your browser to our payment processor, Authorize.net, and are never stored on our servers. We keep only a transaction reference.
• Mailing list: your name and email address if you sign up to hear from Lorie.
• Contact and ticket requests: the information you include when you contact us or request tickets.
• Usage information: standard web server logs (such as IP address, browser type and pages visited) and cookies, described below.

How We Use Your Information

• To process and ship your orders, deliver downloads and tickets, and provide customer service.
• To send you news and offers if you have joined our mailing list. You can unsubscribe at any time.
• To protect against fraud and misuse of our website.
• To understand how our website and advertising are used so we can improve them.

Cookies and Tracking

Our website uses cookies to keep track of your shopping cart. We also use the Facebook (Meta) Pixel to measure the effectiveness of our advertising, and Google reCAPTCHA at checkout to prevent fraud. These services may set their own cookies and collect information about your use of our site under their own privacy policies. You can block or delete cookies in your browser settings; the shopping cart may not work without them.

Sharing Your Information

We do not sell or rent your personal information. We share it only with companies that help us run our business, such as our payment processor, shipping carriers and email service, and only as needed to provide those services, or when required by law.

Data Security

Our website uses encryption (HTTPS) to protect information you send us. Card payments are handled by Authorize.net, a PCI DSS compliant payment processor.

Your Choices

You may ask to see, correct or delete the personal information we hold about you by contacting us below. [If you are located in the European Union or the United Kingdom, you have additional rights under the GDPR, including the right to object to processing and to lodge a complaint with a supervisory authority.]

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact Us

Lorie Line Music, Inc.
P.O. Box 400, Mound, MN 55364
952-474-1000 or 800-801-LINE (5463)
customerservice@lorieline.com